Managed IT Support
Day-to-day helpdesk for staff who need a person, not a ticket number — with response times we actually commit to.
Five80 Crown
IT that answers the phone. AI that earns its place.
A Fifth Avenue IT practice supporting New York businesses day to day — and adding AI only where it measurably saves someone time.
Start a ConversationAbout Us
Most small and mid-sized businesses don't need a large IT department. They need someone who picks up, understands their setup, and fixes the thing that's stopping work — usually within the hour.
Five80 Crown was built on Fifth Avenue to be that. Yossi Paris runs the practice on a simple standard: you speak to someone who knows your systems, and problems get closed rather than escalated into silence.
We also do AI work, but selectively. Plenty of it is genuinely useful — drafting, summarising, triaging routine requests. Plenty more is a demo that quietly costs money. We only recommend the parts that return time to your team, and we say so plainly when a proposal doesn't.
Our Expertise
Six areas where we do our most useful work for New York businesses.
AI Workflow Assistance
Practical automation of the repetitive work in your week, built only where it saves measurable hours.
Cloud & Microsoft 365
Migration, licensing and administration handled properly, so mail, files and identity behave predictably.
Cybersecurity Essentials
Multi-factor authentication, backup verification and endpoint protection — the controls that stop most real incidents.
Network & Infrastructure
Wi-Fi, firewalls and cabling for offices where a dead connection stops the whole floor working.
IT Strategy & Budgeting
A twelve-month view of renewals, refresh cycles and spend, so nothing large arrives as a surprise.
Our Approach
- A person, not a queueYou reach someone who already knows your environment.
- Fix the causeRecurring tickets get root-caused rather than reset every fortnight.
- AI where it paysWe recommend automation only where the hours saved are countable.
- Plain invoicesScoped work, plain-English billing, no surprise line items.
Contact Us
Tell us what you're weighing up. We'll reply within one business day.